[Resolved] Aircel — Poor Service of the Aircel Mobile service Provider

Vino_07

from Chennai, Tamil Nadu

Address:

600004

Hi,

Myself Vinoth from Chennai. My Aircel No is [protected]. I would like to deactivate the Number.

Reason for deactivation:

1. Unwanted activation of the Value Added Service(VAS). Tried to contact the Customer care for reason to Activate the VAS without my permission.
2. Unsatisfied with the customer service.
3. I cant able to know my Data balance.

I would like to Change the same number to the other Network. I request you deactivate the network asap.

Let me know if you have any queries.

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Oct 24, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Aircel Customer Care's response Dear Customer(Vino_07),

We hope that our team got in touch with you and shared all the requisite information.

Thanks and Regards

Aircel Social Media Team

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Comments

mawizuala

from Delhi, Delhi

please kindly unsubscribed full song download pack and masti mall my Aircel No is [protected], as soon as possible to you.

Aircel Customer Care's response, Sep 14, 2016

Verified Support

Dear mawizuala,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

nandhu chinnu

from Hyderabad, Telangana

Aircel — I lost my sim

I lost my mobile kindly block my sim [protected] please for details call to the number [protected]

Aircel Customer Care's response, Sep 14, 2016

Verified Support

Dear Customer(nandhu chinnu),

Thanks for reaching out to us. Please share the following information to confirm your identity:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Aircel Customer Care's response, Sep 15, 2016

Verified Support

Dear Customer(nandhu chinnu),

We have blocked the outgoing services with immediate effect and we request you to visit the nearest Aircel store to replace the SIM along with the required docs with the same mobile number and you will get the existing offers.

Warm Regards,
Aircel Social Media Team

Surendar Ycs

from Hyderabad, Telangana

I Have paid my postpaid bill on 6-9-2016, but its still did not get updated.Amount is debited from SBI account.

Aircel Customer Care's response, Sep 14, 2016

Verified Support

Dear Surendar Ycs,

We regret the inconvenience caused. Kindly share Aircel no. so that our team can look into your issue:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team