[Resolved] Aircel — Porting numbers

Giap Sathianesan

from Coimbatore, Tamil Nadu

Address:	Theni, Tamil Nadu, 625515
Website:	Aircel mobile network service

Our numbers are postpaid - [protected], [protected], [protected], [protected]. We applied port for those above numbers by messaging in January.they called from customer care and we justified our reason for porting. But no response after that. After the validity expires again by February we ported again by messaging.again called by customer care but nothing takes place till date for porting our numbers to other mobile network. We are frustrated with Aircel service. It's been two months waiting for porting from aircel to other services. What will be the procedure to change? Local office people doesn't know anything about this. Whom to contact? How long will it take ? Need reply and action immediately.if not we have to go legal in consumer act

Was this information helpful?

No (0)

Yes (0)

Mar 29, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 16, 2017

Updated by Giap Sathianesan [protected]@gmail.com

Verified Support

Feb 17, 2017

Aircel Customer Care's response Dear Customer(Giap Sathianesan),

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 23, 2017

Aircel Customer Care's response Dear Customer(Giap Sathianesan),

We would like to inform you that we have not received any port out request from your number.Hence, please check with the respective operator where you have given port out request.

Warm Regards,
Aircel Social Media Team