Aircel — post paid number convert to prepaid number | |||
SIR/ MADAMMY AIRCEL NO IS [protected], MY ADDRESS IS F.ESSEBELLA RANI, 2/299 GANAPATHI NAGAR, KITTASOORAMPALAYAM, KURUMBAPALAYAM.POLLACHI -642002, I USEING THIS NO POST 6YRS. BUT YOUR POST PAID SECTION ASKED ME TO CONVERT TO POST PAID FROM PREPAID. AT THE TIME I ASKED THEM IF I DONT LIKE THIS TYPE[ POST PAID] DEFENTLY I CHANGED THIS PLAN, THEY ACCEPTED AND CONVERT MY PLAN.NOW MY BILL WAS COMMING TOO MUCH HIGH, I ASKED MANY TIME PLEASE CONVERT MY PLAN. I GAVE MY REQUEST LETTER AND FORMS BEFORE THREEMONTHS[3 MONTHS] . BUT MANY TIME I APPROCHED THEM, EVERY TIME THEY TOLD ME YOUR REQUESTE IS PROCESSING, PROCESSING. IF I WENT TO SOME OTHER NET WORK, THEY CHENGED MY PLAN WITH IN ONE WEEK.. YOUR PROCESSING WORK ALSO TOO MUCH SLOW JUST LIKE THAT YOUR NET WORK TOWERWITH REGARDF.ESSEBELLA RANIPOLLACHI[protected] Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
DEAR Essebel,
kindly submit the below mentioned documents
at Aircel show room to proceed further on postpaid to prepaid migration for
your mobile numbers.
Prepaid application form to be duly filled.
The
following documents to be submitted along with application form:
Ø Copy of Address Proof
Ø Copy of Photo ID Proof
Ø Passport Size Photograph
Outstanding
amount in the postpaid account as on date of migration has to be cleared.
Tried to customer but not pick the call, unable to share the details.
kindly submit the below mentioned documents
at Aircel show room to proceed further on postpaid to prepaid migration for
your mobile numbers.
Prepaid application form to be duly filled.
The
following documents to be submitted along with application form:
Ø Copy of Address Proof
Ø Copy of Photo ID Proof
Ø Passport Size Photograph
Outstanding
amount in the postpaid account as on date of migration has to be cleared.
Tried to customer but not pick the call, unable to share the details.
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in