[Resolved]  Aircel — Postpaid rept to prepaid wanted

Address:Erode, Tamil Nadu

ஐயா வணக்கம், நான் சுமார் பத்து வருடமாக நமது Aircel post no.[protected], .வைத்திருந்து தற்போது காலத்திற்கு postpaid no.[protected] இந்த இரு No-ஜ யும் பல முறை கேட்டும் Pripaid மாற்றி என்னை இழுத்துக்கொன்டே போகிறார்.இப்படியே சென்றாள் நான் வேறு ஒரு Network-க்கு மாரிவிடுவேன்.ஆகவே சமுகம் வாடிக்கையார்க்கு ஏற்றார் போல உதவி செய்திடுங்கள்இல்லையோல்..., ..

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Feb 6, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Aircel Customer Care's response
Dear [protected]@gmail.com,

Please share your exact concern in Hindi and English language to assist you in the best possible manner.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

Comments

I m bhupinder singh & my mobile no.[protected]

Aircel Customer Care's response, Jan 7, 2017
Verified Support
Dear Customer(Bhupindersinghdhanjal ),

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Name on which number is the issue:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Jan 12, 2017
Verified Support
Dear Customer(Bhupindersinghdhanjal),

Our team tried to contact you regarding your concern but the number was switched off. Further, please share alternate number and complete address where the network issue is being faced so that we can assist you better.

Thanks and Regards
Aircel Social Media Team
My number
[protected]
using from long time but not working from last month today i switch on my mobile it says please call 121 for activation for unblock outgoing calls
i call 121 but they say everything is fine their end

please activate my number asap
Aircel Customer Care's response, Jan 7, 2017
Verified Support
Dear Tom Willettes,

We would like to inform you that the number is disconnected due to zero monthly uses(ZMU). We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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