[Resolved] Aircel — Postpaid to prepaid change | |||
Hi Team, i have used aircel past 8years. 1year before i have changed from prepaid to postpaid after that the bill amount is hug i accept iam using then only the bill amount came. now i want to change my postpaid to prepaid. i already gave request 6month before. but still no one take action. when i contact aircel office in erode ( where i gave my request ) aircel cell city they not give proper respect and also they are treat me bad way please take action immediately. i[censored] cant change i can move from ur network to other network i hope you give solution for this. My Number [protected] My another number [protected] Regards a BALAJI Was this information helpful? | |||
Mar 7, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jan 25, 2017 Aircel Customer Care's response Dear Customer(orangebalaji), We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue: Executive Name: Complete store address: Date of request: Warm Regards, Aircel Social Media Team Verified Support Jan 25, 2017 Aircel Customer Care's response Dear Customer(orangebalaji), We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Feb 04, 2017 Aircel Customer Care's response Dear Customer(orangebalaji), We would like to inform you that your request will be processed after the billing cycle and kindly clear your Unbilled and submit your valid document. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
Aircel Customer Care's response, Jan 25, 2017
Dear Customer(orangebalaji),
We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:
Executive Name: Mohan
Complete store address:
Aircel City Cell
818-B, Brough Road,
Erode 638001
Date of request: Month of Augest 2016
Warm Regards,
Aircel Social Media Team
Dear Customer(orangebalaji),
We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:
Executive Name: Mohan
Complete store address:
Aircel City Cell
818-B, Brough Road,
Erode 638001
Date of request: Month of Augest 2016
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 25, 2017
Verified Support
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We are forwarding your concern to the team. Meanwhile, kindly share the below details to assist you better:
Alternate no.:
Last recharge amount (Prepaid)/Last bill payment amount (Postpaid):
Date of Birth:
Complete Address:
Warm Regards,
Aircel Social Media Team
We tried to reach the you but the number was switched off and there is no alternate number mentioned. without security checks we cant block the connections.
Warm Regards,
Aircel Social Media Team