[Resolved] Aircel — Postpaid to Prepaid Not completed after 17+ working days | |||
I raised request to convert my postpaid no to prepaid no.(Chennai circle) I completed all the process on 4th Nov.they promised it will we changed in 7 working day. Today is the 18th working day still my sim is not converted to prepaid. My ticket No: 17th Oct : 1-[protected](Start date of the process) 4th Nov: 1-[protected](final document submission) Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Nov 30, 2016 Aircel Customer Care's response Dear venkates222, Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 02, 2016 Aircel Customer Care's response Dear venkates222, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 02, 2016 Aircel Customer Care's response Dear venkates222, We would like to inform that number is migrated to prepaid. Request you to complete the TV process (Call 59059) for activation. Warm Regards, Aircel Social Media Team | |||
 2 Comments | |||
Comments
Yesterday my balance was rs.288/-. Suddenly it has come to rs.1.05 due to downloading .Again i have recharged with rs.300 & today it has come to rs.210.i don't' know why u are deducting so much money from my MAIN BALANCE.Kindly stop the downloading of anything to my mobile & arrange to refund the deducting amount to my mobile on urgent basis.
Aircel Customer Care's response, Dec 2, 2016
Verified Support
Dear banmajhare,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
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Nd paise b kat rh h so plssss tell me k kya hua h jo mere pese kt rh h dailt ph. Krte h bt costumer care pick h nh krte h ph. Ko
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this
matter.
Thanks and Regards
Aircel Social Media Team
We would like to inform you that you have been charged for using GPRS services.
Thanks and Regards
Aircel Social Media Team