[Resolved]  Aircel — Pre call advertisements

Address:Mysore, Karnataka, 570024

My number is [protected]. I am receiving ads before every calls i make. This lasts for about 5-10 seconds. This is very annoying as when we make calls in emergency situation, what we hear is nothing but these non sense ads. Please remove this as soon as possible. Its very much disturbing and also its dangerous. You cant play with the valuable time of others. I have already activated dnd.
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Jan 27, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2016
Aircel Customer Care's response
Dear HARI KRISHNAN G,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Dec 27, 2016
Aircel Customer Care's response
Dear Hari Krishnan G,

We have verified your account details and found that you had raised the complaint for cancellation of pre-call announcement. As per company's pre configured system, the pre-call announcement is applicable to each and every customer. this is just to provide the customer the best possible offer available to his connection.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I have activated apdecpi9 an auto renewal pocket internet of rs. 9 on this number [protected]. Now, for deactivating it i had tried ussd codes . I had tried *121*902# also but no result but every night at 12:30-12:50 my amount is deducted Please help me to deactivate it as soon as possible.
Aircel Customer Care's response, Dec 15, 2016
Verified Support
Dear sameefzn,

Thanks for reaching out to us. We request you to dial *121*009# to deactivate Rs. 9/- pack.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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