[Resolved] Aircel Prepaid — for balance refund on [protected] | |||
Dear sir... aircel company deduct my balance rs. 100 in [protected]@3.30 7/2/2014... then I contact costumer care.. And they told me that they give my bal back ... and they also give me a msg like this::-- Dear Customer, we acknowledge your concern and the reference number is 1-[protected]. We shall revert to you by 8/2/2014.Manage your account online at aircel.com... they not give my money back... still... and I got also msg like this...::-- Dear Customer, your concern as per reference number 1-[protected] has been resolved on 8/2/2014.In case you are not satisfied with the resolution, you may raise an appeal within 30 days through email/facsimile/post/call centre... but they not send my money back @7/2/2014 I hv 197.34 but at last its 97.34... im complanting aircel prepaid for give my money back... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Sirrr I still not get my money back on [protected]...
This is Prakasam and my aircel number is [protected] and i was recharged RS.150 /- after recharge i was received one SMS from DD-Aircel [combo-137 and STV -13 recharges successful. Combo-137-150TT +150 SMS (3 days validity) STV - 13-150 Mb 3g/2g data (2 dys validity) ] so i will browse on 19/09/2014 10.15AM to 10.20 AM that time aircel take my main balance RS.150 /- there after i raised aircel customer care no.198 and talking to my issuse after that they take complaint and i recived one complaint number 1-[protected] and one day after again i was recived one sms to DT-Aircel [ dear customer, your concern as per reference number 1-[protected] has been resolved on 19/9/2014] but i did not get my balance refund amount Rs.150 /- so please take action for this aircel and i need my balance amount ...
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Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned
department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we
assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
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Team Aircel India .