[Resolved] Aircel — providing wrong information by senior executive on 198 | |||
Dear Sir, yesterday i dialed 198 to tell them that DND is not yet activated on my number and still iam recieving 2 to 3 sms each day from company but the senior executive gave me a false information and told me that my number has to be older than 90 days to get DND service later when i told him there is nothing such condition since i had activated this DND on my other numbers as well, than again he tried to fool me by saying i had not applied for the service then i told him the date and time of supscription of service and also told him i have the service request number he said i have to subscribe again and have to wait for next 7 days for activation of service and from today i had recived 6 to 7 promotional messages till yet . aircel mobile number [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in