[Resolved] Aircel — Rajsms63 auto activated

Ronak Chahar

Address:	Jaipur, Rajasthan, 302012
Website:	www.aircel.com

I received a message from aircel that 'rajsms63 service will be auto activated to stop this service sms stop in 59301' i sent a message but i received a message from aircel that 'no offer exist' and now money has been deducted and service has been auto renewed . I want my money back and stop this service.it has happened with me not one time but from many months and i dont even remember activating this service. Please take care of this issue and refund my money back as soon as possible.

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Dec 10, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Oct 25, 2016

Updated by Ronak Chahar The no. On which this service is activated is [protected] and reply soon

Verified Support

Oct 27, 2016

Aircel Customer Care's response Dear Ronak Chahar,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:

Amount Deducted:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Nov 09, 2016

Aircel Customer Care's response Dear Ronak Chahar,

We would like to inform you that as checked Rs. 63/- charged for SMS pack on 24/Oct/16 via given consent, also you are using SMS hence not eligible for waiver

Thanks and Regards
Aircel Social Media Team