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[Resolved]  Aircel — Rate cutter not working after sucessfull recharge

Address:Nashik, Maharashtra, 422011
Website:www.aircel.com

Sir/madam,

I recharged my mobile aircel no. [protected] with rate cutter rs. 57 on 1st jun 2016 as per rate cutter benefit all local (M) + std (M) calls at 1.2p/2sec. But every time 25p/min is cutting.

I tried so many time on customer care but every time it show all customer representative are busy please try after some time.

Pleas take necessary action so that i can get benefit of rate cutter of rs57.

Regards,
Nimesh govani
Mobile no. [protected]
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Jun 27, 2016
Complaint marked as Resolved 
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Comments

Dear Nimesh Govani(samirkaneriya),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Reply
Dear Nimesh Govani(samirkaneriya),

As checked in system call rate charged correctly as per the system. If any issue found please call 198 TF number for more details.

Warm Regards,
Aircel Social Media Team
Reply

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