Aircel — Re: call history

Hi Chakrapani Revuru,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi Chakrapani Revuru,

We request you to visit any of the nearest Aircel store for further assistance in this reagrd.

Regards,
Aircel

I have already mentioned. Already I went to aircel store. There is no response including ur customer support team and nodel officer also. Call me : [protected] for all.

Are you there. How much time do you want for giving reply...

Dear Chakrapani Revuru,

Thanks for writing to us.

This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also write to us at [protected]@aircel.co.in

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Hi Chakrapani Revuru,

We request you to visit any of the nearest Aircel store for further assistance in this regars.You have to submit the proof of identity and request letter for further assistance.

Regards,
Aircel

I have given already all details... I went to your store. They said your number not in ur name... Then you have to submit same documents. What about my given documents and near about 5 years over from sim has taken... Nodel officer and customer support.there is no reposnse.arrange the call history. Why are you taking these much time... One week over...

There is no reply..why are you doing like this...

Why are you cheating with us.
Today I have recharged with 100/- then after i have activated 48/- magic internet pack only. After 30 mins i have received, you have activated this services, so we have deducted ... your from your balance. I am asking you seriously Are you working or sleeping?. Till time my problem not resolved.. Again You are created problem?, What purpose did you recharging your Balance?... I have given call to 198 they are not given proper answer for my balance and they held my call for 9 mins then disconnected my call. Are you eating the food or ...If you are eating the food, then you are taken the responsibility...?