[Resolved] Aircel — Recharge amount but not add balance | |||||
I'm a aircel subscriber my mobile number is [protected] if i got an sms recharge with rs 15/- you get full talk time so i'm recharged with rs 15/- yesterday[protected] but not add balance single np i'm asking the customer care through mail they are not respond they are not check and not respond sir please tack my complete and punishment the company sir Was this information helpful? | |||||
Sep 9, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 09, 2016 Aircel Customer Care's response Dear kiranpendem,
We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Mode of recharge:
Transaction ID:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Verified Support Aug 09, 2016 Aircel Customer Care's response Dear kiranpendem,
We have checked and found that you have recharged with RC 15 on 6th Aug’16 and you have received the talk time of Rs.15/- in your account on 8th Aug’16. Please note that any promotional offer benefits will get credited into your account within 48 hrs from the day of you recharge. We suggest you to check the same by dialing the USSD code *125#.
Warm Regards,
Aircel Social Media Team
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