[Resolved] Aircel — Recharge benefits issue

Govindkrsingh

from Kolkata, West Bengal

Address:	160071
Website:	aircel.com

Hey are messaging me that i have some offers in my number but after recharging they are not giving the specified offer. While contacting the costumer care thye are ignoring. They have a limit that u can't call the consumer help line number more than twice a day which is not to be done.In this they are even ignores what i want to tell them.What can i do?..my recharge is 176 for 1gb 3g(28D)207:Txn No. PBR[protected] to Recharge MRP 176 is successful . TT= 0 INR, New Balance 0.07. Date is 18sep16.

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Nov 6, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2016

Aircel Customer Care's response Dear Govindkrsingh,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date of offer message received:

Recharge Date:

Mode of recharge:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Oct 06, 2016

Aircel Customer Care's response Dear Govindkrsingh,

We would like to inform that refund of RS 176 has been credited in your account.

Thanks and Regards

Aircel Social Media Team