[Resolved] Aircel — Recharge failure and call center uncooperative | |||||
On 13th july 2016 i had recharged (transaction id:[protected] on my aircel sim (roaming pack of rs. 73/-), but i did not get that service facility. i had call to the service center many times but they always said that their server is down, my question is that if they can not provide the service at the right moment or in right time then why they cheated on me? i have paid the whole money for that service and they did not help me on my problem, poor call center service with lack of eligible persons. i am requesting the authority to solve my problem, i am long away from my home and this uncooperative service makes my situation worst. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Mode of recharge:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team