Aircel — Recharged account with net banking but balance not received

Sanketsharma101

from Hojai, Assam

Address:

Tinsukia, Assam, 786125

I recharged rs.110/- on my aircel sim on 17/4/2016 at 8:42 pm
But i haven't received the balance yet.
I got a text message from aircel that your
Request to recharge 110 inr cannot be processed this time. Transaction number is asr[protected].
O kindly recharge 110 inr
As soon as possible
It's my right to get the recharge
O please resolve my problem soon as possible
I hope i'll get response from you soon

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(Sanketsharma101),

We apologize for the inconvenience caused. Please share your "Aircel No." so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Sanketsharma101

from Hojai, Assam

MY Aircel No is [protected].

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(Sanketsharma101),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team