Aircel — Recharged of Rs - 66

Address: Bangalore, Karnataka, 560029
Website: www.aircel.com

Hi All, The other day I did online recharge of Rs - 66 to my number [protected]. I called customer representative to know about the offer in detail, later she explained me regarding this offer (1 lac sec free to aircel to aircel users). Also she told the main balance will still show as Zero. Am unable to call any aircel users even after the amount has been deducted for the bank. Please prioritize this issue asap I have been try calling out to customer care past from 2 days.My bad for reaching out you guys through online complaint registration becoz of heavy traffic am unable to get in touch with any of customer representatives Please do needful & do let me know the root caused for this. Regards, Khaiser
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
 
2 Comments

Comments

Hi Khaiser Banu,

Please share the below details so that we can assist you better regarding your concern:


Date of recharge:
Mode of recharge:
Recharge denomination / Amount:
For Etop up - store location:
Transaction ID (if received):

Warm Regards,
Aircel Social Care Team
Hi Khaiser Banu,

As discussed, we would like to inform you that we have verified your account details and found that as per the recharge of Rs.66/- you have received the recharge benefit of 1 Lakh Onnet seconds on 31/12/2015.


Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10592
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information