[Resolved] Aircel — Refund cheque still not received | |||
Hi there, Service request number 1-[protected] I was told on 28.04.16 that the excess amount will be sent via a cheque on 28.04.16 and i'll be receiving it within 60 working days. It is more than 80 working days now, and i still haven't received the cheque. This is causing me a big trouble. My patience is becoming very thin, all i need is my refund. All i wonder is, how come your regular monthly bill is sent within 2 days while the cheque takes more than 60 working days to come. This is absolutely ridiculous. If i didn't receive the cheque by this month, i'll seriously take this matter further. Regards Kalayarasan. K Was this information helpful? | |||
May 24, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Aug 15, 2016 Raghvendra kumar keshari's response Aap log kyu apne man se jab chahte hai balance pura kaat lete hai custmor ko unnecessery pareshan karte rahte hai akhir kyu jawab dijiye
Verified Support Aug 22, 2016 Aircel Customer Care's response Dear Kalay Arasan, Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |||
 2 Comments | |||
Comments
Kal maine
[protected] pe rs.45 ka recharge karaya 4-5 rs. Ka baat kiya hoga fir pata nahi kab pura balance kat gaya mera pura balance wapas kiya jaye jaldi call karni hai o balance ho gaya hai.
Jaldi pura paisa wapas karne ki kripa kare.dhanyawad
[protected] pe rs.45 ka recharge karaya 4-5 rs. Ka baat kiya hoga fir pata nahi kab pura balance kat gaya mera pura balance wapas kiya jaye jaldi call karni hai o balance ho gaya hai.
Jaldi pura paisa wapas karne ki kripa kare.dhanyawad
Aircel Customer Care's response, Aug 23, 2016
Verified Support
Dear Raghvendra kumar keshari,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
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Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Date & Time of deduction:
Any message received upon deduction:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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