[Resolved] Aircel — Refund of money | |||
Dear My mobile number is [protected]. Its really horrible to explain few days back I have complained that aircel have duducte money 75 rs which they have refunded back but again they have dudected 66 rs for stating you have subscribed the 66 game zone.its difficult to again and again same thing is happening. Plz refund my money. Regards Sattanand Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Sattanand,
Tried calling to you but your number is not reachable however as per your query with regards to balance deduction, please note that first Rs 75/- was deducted towards VAS services on 2nd Dec'15 post which your balance was Rs 15.92/- and we refunded Rs 150/- instead of Rs 75/- on 4th Dec'15 however Rs 66/- again got deducted from your account on 6th dec hence you are not eligible for refund since extra Rs 75/- was credited on 4th. We have deactivated the Service to avoid further deduction.
Regards,
Aircel Social Care Team
Tried calling to you but your number is not reachable however as per your query with regards to balance deduction, please note that first Rs 75/- was deducted towards VAS services on 2nd Dec'15 post which your balance was Rs 15.92/- and we refunded Rs 150/- instead of Rs 75/- on 4th Dec'15 however Rs 66/- again got deducted from your account on 6th dec hence you are not eligible for refund since extra Rs 75/- was credited on 4th. We have deactivated the Service to avoid further deduction.
Regards,
Aircel Social Care Team
Dear,
As per my Information and balance check only 75 Rs is credited.
But I am not getting this behavior of crediting extra 75 rs ie 150 rs.Why will you refund me 150 rs.
That also you are explaining that we have deducted 66 rs providing some horrible reason of crediting 75 rs extra.
This shows Aircel attitude towards costumers.
Plz its special request to refund 66 RS.
As per my Information and balance check only 75 Rs is credited.
But I am not getting this behavior of crediting extra 75 rs ie 150 rs.Why will you refund me 150 rs.
That also you are explaining that we have deducted 66 rs providing some horrible reason of crediting 75 rs extra.
This shows Aircel attitude towards costumers.
Plz its special request to refund 66 RS.
Hi Sattanand,
We would like to inform you that As updated earlier refund is not applicable since Rs 75/- was credited twice towards which only Rs 66/- was deducted rest Rs 9/- we didn't debited as service gesture.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
We would like to inform you that As updated earlier refund is not applicable since Rs 75/- was credited twice towards which only Rs 66/- was deducted rest Rs 9/- we didn't debited as service gesture.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in