[Resolved] Aircel — Reg-advertisment

Karthik Gv

from Mumbai, Maharashtra

Address:	642112
Website:	talktoaircel.aircel.co.in

Dear sir/ madam
myself karthikeyan.T mobile number-[protected] using aircel postpaid from last 3 years. from last 6 month facing postpaid bill amount higher, while using mobile phone some time advertisements are displayed, during that time some packages activated with out any confirmation by SMS or visual confirmation, this month also one package activated price-250 kindly do the needful

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Oct 30, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Aircel Customer Care's response Dear Karthik Gv,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Sep 29, 2016

Aircel Customer Care's response Dear Karthik Gv,

As per our concerned team, Rs.250 got deducted for downloading VAS services. However, waiver of Rs.250 has been posted in your account as one time goodwill gesture.

Thanks and Regards
Aircel Social Media Team