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Aircel — Regarding aircel postpaid surrender

Address:620001
Website:www.aircel.com

I am badhusha from trichy, tamilnadu. I am using aircel postpaid connection. There is no proper response from customer care and no network coverage inside home. So many time i have complained, but there is no response. I tried to port out from aircel, but they didn't give approval to new port in company. Now i am planning to go abroad. So i cant able to continue this worst service. I would like to surrender my aircel post paid tamilnadu connection. Mobile number [protected] and the plan is rs.199. I dont want please help me to surrender from this worst company.
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4 Comments

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Comments

Dear Customer( badhusha604),

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
I mailed so many times, but there is no proper response from your side. i cleared all the dues. You people make me fool. You people should respect the customers. Very worst service from Aircel Store. NExt step I am going to consumer court.
Reply
Dear Customer( badhusha604),

We regret for the inconvenience caused.We already informed you that you have to visit your nearest Aircel store to surrender your no.


Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply
Dear Customer( badhusha604),

Kindly provide with your alternate contact number to proceed further.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Reply

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