Aircel — Regarding Aircel reply

Address:Patna, Bihar

Dear Sir/Madam,


I draw your kind attention that Your Plan benefit Rs 175.00 fully deducted by mistake from your side (mobile no [protected]). Bihar care had no answer regarding this issue only comments to write us to "feedback received from our Network team, your location is far from our site & a new site is required to resolve your issue. Currently no new site is planned at your location ".

I know there are major mistak from your side. First of all you deduct the balance from my mobile and lastly commented this type of language. If you have not resolve the same we take legal action against them.

Thanking you,

Shyama Das

Mobile no [protected]
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Comments

Hi Shyama,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Shyama,

Our team tried to contact you but you disn't picked up the call,
As you have been charged for browsing internet after consuming internet data balance on 25th May'15.
Dear sir, As per your comment "browsing internet after consuming iinternet data balance oon 25tth 2015, after filing complaint dated 30.4
.2015 and several reminder, then we recharged internet pack dated 19.5.2015 Rs 545 (txn 207 BSR[protected] after recharged we enjoyed internet browsing data dated 19.5.2015 to till date. You are trying to mislead to consumer forum and others. Kindly look and proof it to browsing internet after 25.4.15 to 18.5.15. Our main balance Rs 175 fully deducted your side. I have no mistake in this regard. Thanking you, Shyama Pd Das (mobile [protected]).
Dear sir, After filing complaints we recharged int.pack Rs 545 (Txn 207, BSR[protected].You are trying to mislead consumer forum and others.
Please checklist of complaints are forgotten but we are yet remembered.
Dear sir,
Aircel had no response in this regard. Several reminder had been send. Please look into this matter.
With regards
Shyama pd das
Sir, I recharged my aircel mobile no.[protected] through s.b.i mobile banking date 06 June 2015 at time 07.37 p.m and few second I receive massage my mobile banking mobile number..Rs 110 received for topup of MR Transaction Successful 0000(00).Tid =[protected]. But I have not received the top up balance my mobile number [protected]. Please refund to my account no [protected] and e-mail id basantaa.[protected]@gmail.com

Sir, I recharged my aircel mobile no.[protected] through s.b.i mobile banking date 06 June 2015 at time 07.37 p.m and few second I receive massage my mobile banking mobile number..Rs 110 received for topup of MR Transaction Successful 0000(00).Tid =[protected]. But I have not received the top up balance my mobile number [protected]. Please refund to my account no [protected] and e-mail id basantaa.[protected]@gmail.com

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