[Resolved] Aircel — Regarding call barring

[Resolved] Aircel — Regarding call barring

A ABBAS SHEIKH

On 22nd december, suddenly i got sms in my phone no. [protected] is that, "dear customer, you have violated the guidelines of trai (Govt) by sending promotional communication hence your number will be suspended within 24 hours." Then automatically my no. Is not working yet. Please resolved this problem. I do not makes any promotional communication by this no. So please resolved this problem. Was this information helpful? No (0) Yes (0)
Feb 5, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Dec 24, 2016 Aircel Customer Care's response Dear ABBAS SHEIKH We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Jan 05, 2017 Aircel Customer Care's response Dear ABBAS SHEIKH We would like to inform you that as per your query we have gone through the status of your number and found that the number [protected] was suspended on date 22nd Dec’16 under (Tele-Marketing violation) and it’s not possible to resume the services of this number again. Thanks and Regards Aircel Social Media Team
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Comments

mirsaleem

from Srinagar, Jammu and Kashmir

Aircel — Mohd saleem

A new Aircel tower installation in wanpora pulwama jammu & Kashmir
Because weak signal

Aircel Customer Care's response, Dec 26, 2016

Verified Support

Dear Mirsaleem,

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Hirak Jyoti Sarkar

Sir/madam my sim no is [protected] Which is puk lock and sim card no is[protected] Plz help me for unlock my sim

Aircel Customer Care's response, Dec 27, 2016

Verified Support

Dear Hirak Jyoti Sarkar,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

You can also visit nearest Aircel store for the same.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Bhojaraj Sahoo

My balance is deducted and I want more data.so how do I deactivate this data pack.

Aircel Customer Care's response, Dec 27, 2016

Verified Support

Dear Bhojaraj Sahoo,

We would like to inform you please share your exact concern with us so that our team can hep you for the same.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards

Aircel Social Media Team

manoj tiwary

from Lucknow, Uttar Pradesh

My aircel number [protected] is not working while i recharge it Dec 19, 2016
please solve it.
my contact number is [protected].

Aircel Customer Care's response, Dec 27, 2016

Verified Support

Dear manoj tiwary,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team