[Resolved] Aircel — Regarding international roaming pack activation

Nainar mohamed 37

Address:

Tiruchirappalli, Tamil Nadu, 620008

Dear sir/madem,
My name is Nainar mohamed.B
My native place is trichy.Now i am working in saudi arabia.
I already requested to our customer care representative via email regarding international roaming pack activation .
They acknowledged and they told it will active within 2days, please maintain your balance.
Still now i have sufficient balance in my mobile, but i didn't receive International
roaming pack.
This is my reference no
1-[protected]
What is the status of my reference. Please activate international roaming pack in my no.
Mobile no is [protected]

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Aug 8, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Nainar mohamed 37,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in