Aircel — Regarding nano sim non availability

k.sourav1366

Address:	Ranchi, Jharkhand, 834002
Website:	aircel.com

Sir/mam,
I had ported my reliance cdma number ([protected]) to aircel gsm but the problem is that the sim which i got is of long bit so i am unable to make it nano sim but when i went to aircel store they said that nano sim is not available, i searched all most in whole city of ranchi jharkhand but didn't get it. Hence i am disappointed with the service as i am unable to use my aircel number.

So please kindly sort out the problem and provide me nano sim so that i can continue to use the sim.

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(k.sourav1366),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel store address:
Date of visit:
Executive(who attend you):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team

k.sourav1366

Aircel store address:
1. Hariom Tower circular road ranchi jharkhand
2. Aircel Express katatoli Ranchi Jharkhand

Date of visit: Twice i visited dates are:
27/05/2016 and
02/06/2016

Executive(who attend you): Dont know the name

Kindly sort out this problem and make nano sim available .

thank you
kumar sourav

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(k.sourav1366),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team

k.sourav1366

what happen ...i haven't got updates of my complaint status ...

please tell me weather you guys are gone solve it or not.
Or else i have to waight for 3 months after that i will port out from this .

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(k.sourav1366),

Our team tried to reach you but unable to contact. We request you to share your alternate number and the convenient time to get in touch with you.

Warm Regards,
Aircel Social Media Team

k.sourav1366

Please call me on my alternate number only as my aircel number is switched off

My alternative no : [protected]
My email id : k.[protected]@gmail.com

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer(k.sourav1366),

Thanks for sharing the requisite details. We will arrange a call to your alternate number to give you further assistance on your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team