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Aircel

[Resolved]  Aircel — Regarding Net pack and Balance Deduction

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir, My prepaid no [protected] I have Recharged[protected]
152 INR .data pack for 1 Month but myNet pack validity expired[protected]
Data is Remaining 900MB After that my balance has been deducted 100Rs, when i called customer care i am not getting proper, he told me your call has been transfer to senior department but there is no response from senior Department kindly take the action as soon as
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Dec 10, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
Aircel Customer Care's response Dear Akrkhusi,

We are forwarding your issue to the team. Meanwhile please share if you have received any message upon deduction.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 09, 2016
Aircel Customer Care's response Dear Akrkhusi,

Please share the screenshot of offer message in order to assist you in best possible manner.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
3 Comments

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Comments

Hai i want to know the address of the person for the following number [protected]. He sent some message for my mobile and he is not pick the phone call.So please send me the address of the person and i will communicate with to continue the business.

Please send me the address to my mail id.

Thanks
Reply
Aircel Customer Care's response, Nov 9, 2016
Verified Support
Dear Vikarthik,

We regret to inform you that we 'll not be able to help you in this regard as we are not allowed to share customer details because of high-security reasons.
Kindly feel free
to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
My sim card stopped working all of a sudden, I changed my cellular data service from my other Sim to Aircel and then it doesn't show any services, perhaps i assume my services has been stopped
Reply
Aircel Customer Care's response, Nov 9, 2016
Verified Support
Dear Yellow Bunny,

Thanks for reaching out to us. Please share the following information so that our team can look into your issue.

Aircel No.:

Alternate No:



Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Im mohan gopal biranje, im having land at post honnihalli, taluka- shankeshwar, dist-belgam, state-karnataka, on nh4 higway,
my contact no- [protected], [protected],
my e-mail id [protected]@gmail.Com
Reply
Aircel Customer Care's response, Nov 9, 2016
Verified Support
Dear mohan biranje,

We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.

We regret to inform you that, at present we are not doing any tower installation.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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