[Resolved] Aircel — Regarding Recharge Failure | |||
Dear Sir, Respectfully say that i recharge on my mobile number [protected] dated 01.10.2015 of 56 rupees for unlimited Aircel to Aircel calls. Recharge successful message is come on my mobile number and 56 rupees also deducted from my bank account . I call on Aircel customer care number on 01.10.2015 but they say that by technical issue we able your aircel to aircel call free after 2 P.M. dated 02.10.2015. but no recharge is done . then i call 03.10.2015 on Aircel your customer support executive they reply that due to technical issue we cant able to process your request of 56 rupees till night. I have all recordings chat with your customer support executive I am sorry to say that i cant found my 56 rupees for unlimited Aircel to Aircel calls and no money refund till date I want to inform you that I have registered Online Complain against that on consumer conexion (Jago Grahak Jago). Thanks Pushpendra Singh [protected], [protected] Was this information helpful? | |||
Complaint marked as Resolved
Aircel customer support has been notified about the posted complaint. Verified Support Oct 05, 2015 Aircel Customer Care's response Hi pushpen13, Thank you for reaching us at Social Care. We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times. Thanks and Regards Customer Service Officer | Social CareTeam Email us at [protected]@aircel.co.in | |||
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Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in