[Resolved] Aircel — Revert of payment | |||||
Please revert my payment of Rs 500 and Rs 700 for mobile No-[protected] and [protected] respectively.Which was deducted from my bank account (SBI) but did not acknowledge by your side. It was done on 28/07/2016.Later cash payment was done on 29/07/2016 at Eureka Aircel Xpress, Ganesh Market, Guwahati-3 (Receipt No-315) Please do the needful as soon as possible. Regards Ratul Chandra Deka [protected] [protected]@indianoil.in Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 09, 2016 Aircel Customer Care's response Dear Baburani,
We would like to inform that you have used data service after expired the data free balance from data pack. Hence, balance has been deducted from main balance for data service used.
Warm Regards,
Aircel Social Media Team
Verified Support Aug 23, 2016 Aircel Customer Care's response Dear Syed Ưmàír Àshrấf, We would like to inform you that your number is already deactivated. Warm Regards, Aircel Social Media Team | |||||
 7 Comments | |||||
Comments
While my internet pack has 400 MBs at balance, how the value for downloading can be deducted from top up balance.
Reply
My number [protected]. While I go Internet, my main topup balance is deducted every time, even though I have 400 MB in my internet pack.
I have taken internet pack for 15 days. For My internet browsing amount is deducted in topup amount as well as in internet package total MBs.
I have taken internet pack for 15 days. For My internet browsing amount is deducted in topup amount as well as in internet package total MBs.
Dear THUNUKA DEKA,
We would like to inform you that as per system validation both payments of Rs.500 & Rs.700 have been updated to your Aircel account / number [protected] & [protected] on 07/29/16. We would also like to inform you that the excess paid will be adjusted with your upcoming bill.
Warm Regards,
Aircel Social Media Team
We would like to inform you that as per system validation both payments of Rs.500 & Rs.700 have been updated to your Aircel account / number [protected] & [protected] on 07/29/16. We would also like to inform you that the excess paid will be adjusted with your upcoming bill.
Warm Regards,
Aircel Social Media Team
Dear baburani,
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Amount Deducted:
Date of deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:
Amount Deducted:
Date of deduction:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Dear Syed Ưmàír Àshrấf,
Thanks for reaching out to us. Please share the following information to confirm your identity:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for reaching out to us. Please share the following information to confirm your identity:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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