Aircel — Ridiculous_ customer care

Address:	Jaipur, Rajasthan, 302017
Website:	Aircel

Hello ARICEL" The Great telecom providers" This is second time when I am coming across a second issue with Aircel. The call center person who attend call are like self owners of "AIRCEL". The person talks like they are customer and we are getting a free services. Person kept me on hold after receiving call. He was least interested to listen what I was saying The way for Resolution was tremendous (Our system is not working call us after 2 hours-Repeated many times) Was not concerned to provide a good support but considered to close the call. Agent was working without Supervisor/Manager on floor. He said me that" Agar aap bar bar Supervisor ke liye bologe toh mai call kat dunga" I was under impression that Aircel will be the biggest telecom provider in next few years by the value and packs we provide. But the value to the customer is ZERO the way we handle the customer (even to postpaid user) was pathetic of all. I really disappointed to listen such person of Aircel. How come he is eligible to talk with customer, If he donot have that skills? How come Aircel run without Manager/Supervisor? If system is not working than why agent cannot talk in a way which result in Distress management? The noise on call was like the agent was in Public place. Aircel like Cheaters:- How come you can Stop services without any intimation? If I have not paid Bill that too 300 Rs (Credit Limit is of 1500) how can services can be stopped? After paying Bill of 300 Services Activiated and Agained Stopped with single Message of paying 1800 RS . I am not sure for what I need to pay 1800. I put by heart soul here to fight for such a pity issues for which I am not having much time.