[Resolved] Aircel — Rs. 25 deduction my without my knowledge.

Maquesud

from gopalganj, Bihar

Address:	Gopalganj, Bihar, 841423
Website:	TANTLA SOLUTIONS

I have regular problem from the last 2 month that in my number its sending SMS in the number of 54999818 and downloading. For SMS its deducting 3 rupees/SMS and for downloading 10Rupees/SMS.Iam complaining Daily 2 to three times but it repeating the same.This all happening without my knowledge.From the Aircel customer care iam not getting correct solution.Kindly help me to solve the above problem. Aircel number [protected]

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Apr 1, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Aircel Customer Care's response Dear Maquesud,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Feb 28, 2017

Aircel Customer Care's response Dear Maquesud,

Our team tried reaching you on the shared number to understand your concern but our call went unanswered. Please let us know an alternate number and a convenient time when we may reach you.

Thanks and Regards
Aircel Social Media Team