[Resolved]  Aircel — Rs. 61.40 balance deducted without any reason

Address:Hooghly, West Bengal

I, Baishakhi Seth De, am an Aircel consumer and my mobile no. is [protected] . I did an online recharge of Rs. 60 in my number on 01.01.15 and then the total balance in my account was Rs. 61.40. Though I did not call anyone from 01.01.15 to 05.01.15 the total balance deducted and came to a nil abruptly on 05.01.15 .I contacted with the aircel customare care repeatedly but have not get the proper answer. I activated DND formerly and there is no VAS in my number.So help me to get return of the amount quickly.
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Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi Baishakhi,

Thank you for reaching us at Social Care.We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.We assure you a quick resolution and the best of services at all times.

Thanks &Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Dear Baishakhi

As per our system records, your concern has been duly addressed. Hope the resolution offered meets your satisfaction levels too.We would like to thank you again for reaching us at Social Care. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in

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