[Resolved] Aircel — Security deposit of 300 rs | |||
I was using aircel postpaid sim for almost a year but due to their bad customer service I decided to disconnect it. I paid my bill for the month of October 2016 and paid 50 rs extra in near by gallery located at Bhayandar west. When I paid my bill aircel representative told me I'll receive my security deposit cheque at my registered address. According to their policy i should receive my security deposit cheque in 45 days. It's more than 4 months i have not received my cheque. When i enquired in aircel gallery located at Bhayandar west, aircel representative told me that my account is nil and there is no such security deposit. I paid security deposit of 300 rs and 50 rs extra on my bill amount. I paid this security deposit via cheque and I have proof of it. Adding to their poor customer service they don't even have basic ethics of returning their customers money My aircel number is [protected] which I have discontinued. Was this information helpful? | |||
Apr 18, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Mar 08, 2017 Aircel Customer Care's response Dear Bhavika6666, We are forwarding your concern to the team. Please allow us some time to get back to you. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Mar 16, 2017 Aircel Customer Care's response Dear Bhavika6666, We would like to inform you that as we have checked and found that the refund cheque already got delivered with proof of delivery no. “B[protected]” Amount: 348/- and Delivery date: 20/02/17 towards the final settlement. Warm Regards, Aircel Social Media Team | |||
Add a Comment | |||
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Post your Comment