[Resolved] Aircel Service — Net valdity deduct | |||
Hlo Sir/madam My no is [protected] in aircel prepaid connection, sir mujhe 11nov sa aircel ki taraf sa ja msg ka offer arha tha ki Retailer se *150# par recharge karwayein: 1)Rs 23 = 100 MB 2G/3G for 10 Days(Extra 7 Days) 2) Rs 64 = 1 GB 2G for 28 Days(Extra 26 Days)!! To maine 64 ka recharge kiya tha jisme mujhe sirf 2 din ki hi validity hi mili thi maine uske baad care center ma call kiya to unko complain kiya to unhone next 4 hrs ka baad next validity ka liya bola tha sir maine 17 nov ko complain ki thi par abi tk koi v valdity nhi bdai gai hai care center ma call krne sa v thik sa baat nhi kr rha hai Pls help me sir to return my 26 days net validity with net balance Thanks Was this information helpful? | |||
Dec 30, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Nov 21, 2016 Aircel Customer Care's response Dear anilkumar.itbp8, We regret the inconvenience caused. Kindly share the following details in order to look into your issue: Recharge Date: Mode of recharge: Transaction ID: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Nov 29, 2016 Aircel Customer Care's response Dear anilkumar.itbp8, We would like to inform you that as we have checked your account details and found that the recharge was not done through SOMA, so you are not eligible for extra benefits. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |||
2 Comments | |||
Comments
Hello sir me Gujarat junagadh Maliya hatina me rehta hu mera ak achha plot he usme me tower lagana chahta hu plize call [protected]
Email [protected]@gmail.com
Email [protected]@gmail.com
Aircel Customer Care's response, Nov 22, 2016
Verified Support
Dear chapraj sisodiya,
We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.
We regret to inform you that, at present we are not doing any tower installation.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.
We regret to inform you that, at present we are not doing any tower installation.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
We would like to inform you that, the government has focused on safety aspects in the wake of concerns raised by citizens about hazardous radiation.
We regret to inform you that, at present we are not doing any tower installation.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team