[Resolved]  Aircel — Service not provided properly

Address:Hyderabad, Andhra Pradesh, 500027

I had been using the Aircel SIM for 4 years. As I did not had identity as of residence in hyderabad before I recently registered my details at the Aircel office 3 times because of the repititive notifications.

From last few months I am experiencing call drop, no network when it is urgent to make a call and sometimes notifications about my number not got registered where in I myself have submitted the documentations thrice. I have talked to the customer care but its of no use. What is the reason to have a number and recharge when there is emergency and no network is available.

On the other hand I have one Airtel SIM I have been using from last 5 years properly registered with my name but the 2G data dont work properly. If I opt for 3G data plan, it wont last for even a week. When I need the internet its just too much slow. Why should one recharge huge amounts on these telecom services when the service is not provided properly.
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Sep 16, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2016
Aircel Customer Care's response
Dear Ashutosh Ashish,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
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