[Resolved]  Aircel — SERVICE OFFERED BY SMS IS NOT PROVIDED

Address:

Jagatsinghpur, Odisha

Dear sir/madam, I am Sri R N Saha using the Aircel number [protected] for about 1 year.On dt 12.04.2015 at 4:30 pm I had recived a offer from the service provider via SMS stating that on recharge of Rs 36 (special voucher) I will get all local and std calls at 25p/min FOR 90 DAYS.So I have recharged with Rs 36 on dt 12.04.2015 at 5:50 pm. On the same Day at 06:54 pm a SMS came stating that my special tarif voucher is activated, But it was only for 30 days instead of 90 days as offered by Aircel .When I try to reach them via their customer service it always been saying that " we are facinf heavy trafic and our executive are not free to listen my problem". I have tried them Exactly 19 times on 13.04.2015.As proof alll the smses are saved in my phone which can be verified at any time. So I request you to kindly look in to the matter .I am looking forward for my solution from your end.