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Aircel

[Resolved]  Aircel — Signal problem, poor customer service

Address:520010

Showing emergency in place of aircel name.
weak signal even in urban area
no response when calling to customer care representative.
I am facing this problem since i purchased the sim .
i have balance of rs.42/- at now in my mobile sim.
my phone is micromax x344
calls from aircel company starting with 1400 daily even i block listed the number
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May 2, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
Aircel Customer Care's response Dear Vinod Chinna,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
2 Comments

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Comments

Sir mainey [protected], 94 ka recharge karaya offer pe 94 me 3gb net ka but mujhey nhe mila aur 198 waley tamezz se baat tk nhe kr rhey

Reply
Aircel Customer Care's response, Mar 30, 2017
Verified Support
Dear Avinash6795,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Recharge Date:
Mode of recharge:
Transaction ID:
Date of the dial and check the offer:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Mar 30, 2017
Verified Support
Dear Avinash6795,

We would like to inform you that as per our system check the benefits has already been credited to your account.

Warm Regards,
Aircel Social Media Team
Hi team,

I reissued Sim card from Aircel, please activate it.
My number is [protected]. It was active till day before yesterday. Today I bought new nano SIM with same number but it's not yet active. I had a concern with customer care but they are saying it's activated. Can you please check on this.

Thank you.
Reply
Aircel Customer Care's response, Mar 30, 2017
Verified Support
Hi Neeta shinde,

We are forwarding your request to the team. Meanwhile, kindly share the following details in order to look into your issue:

Sim Number:
Alternate Number:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Apr 7, 2017
Verified Support
Dear Neeta shinde.

We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

Warm Regards,
Aircel Social Media Team

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    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
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