[Resolved]  Aircel — Signal problem - Unable to see even 1 line

Address:Hyderabad, Andhra Pradesh, 500081

Few hours before, aircel number signal went out completely and it is not showing even single signal.
I will get important calls as I am searching for jobs.
Please expedite this request and resolve it as early as possible. Could you please call to my friend's number +91-[protected] and give the status, awaiting for your response

Thank you so much.
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Jan 29, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2016
Aircel Customer Care's response
Dear Vinay babu P,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Verified Support
Dec 27, 2016
Aircel Customer Care's response
Dear Vinay babu P,

We would like to inform you that our network services were down due to the damages caused by cyclone – Vardah. Our concerned team was continuously on the job and the services have been restored. Request you to restart your mobile so that you would be able to use our services.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

I have two sims. I live in vijayawada and my wife lives in nellore. We both use aircel. We are also facing same problem. No signal.. not even a single line. I think its due to cyclone. And aircel is tamilnadu network. (My guess)
Aircel Customer Care's response, Dec 13, 2016
Verified Support
Dear Chand Gopi,

We would like to inform you that our network services were down due to the damages caused by cyclone – Vardah. We regret to inform you that the issue is still unresolved and our concerned team is working on the issue. However, we are following it up regularly with the concerned team and the issue is expected to be resolved by today. We will keep you updated with the status of the same.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

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