Aircel — Sim activation completed. But recharge has not been done for past 2 days.

Address:Chennai, Tamil Nadu

This is Arun. I bought a new aircel data sim from aircel store perungudi chennai on Feb 28th 2015 which costs Rs.400 for 4gb (30 days) at around 6PM. The person who handed over the sim said, I can start using my data pack after televerfication around 8pm. I completed the televerification and sim got activated. But I was not able to use my data. when I enquired about this in televerification, they said like recharge has not been done from aircel store. Immediately, I tried calling the store, but none picked up the call. Since it was a Saturday, do I need to wait for Monday?? When will my sim will be recharged?? I bought the sim due to my immediate requirement. You people are having a poor customer service. Kindly do my recharge asap. My mobile data no is [protected]
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

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Hi Arun,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Arun Infant

Kindly share your correct Aircel number so that we may assist you in best possible manner.

Warm Regards
Aircel Social Care Team

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