[Resolved] Aircel — Sim card activation delayed

JuhiShah

from Chennai, Tamil Nadu

Address:

400062

As a part of studentoffer, aircel sold sim cards on 24/08/16 with these facilities: rs.100 full talktime, 2gb unlimited internet for 1 month & unlimited talktime for aircel to aircel for 6 months. I & my friends bought in total 6 sim cards & none of them have been activated yet, despite the seller stating that it will be activated in 2 working days time & now it has been 5 days. There is no response from aircel on this.

Was this information helpful?

No (0)

Yes (0)

Sep 5, 2016

Complaint marked as Resolved

It was slow but worked as i had put the company's name in front of the audience. Though they did not provide the complete service on which i am going to complain again.

Aircel customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

Aircel Customer Care's response Dear JuhiShah,

We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:

Alternate no.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Aug 29, 2016

Aircel Customer Care's response Dear JuhiShah,

We would request you to share the Aircel number to assist you better. The given number is not an Aircel number.

Warm Regards,
Aircel Social Media Team

Sep 02, 2016

Updated by JuhiShah The Aircel Numbers are:
1. [protected]
2. [protected]

These numbers have not been activated yet. Thankyou for servicing the other 4 numbers but please look into these 2, too.