[Resolved]  Aircel — sim card closed

My sim card with no. [protected] was closed all of sudden. I dont get what was wrong. There was no message or nothing else. By calling on it is like this no doesnot exist. I was using it for almost 4-5 years. I want the same no back. I am connected with all my contacts through that contact.
I hope there will be some way out. I hope i would get some help out here.
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Sep 24, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
Aircel Customer Care's response
Dear Pradheesh Nair,

We regret to inform you that your number ([protected]) has been disconnected from our end under Zero Monthly Usage. Hence, we won't be able to assist you in this regard anymore.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

My mobile no [protected]. .

I am not subscribe the MASTI mall service. Kindly refund the amount of Rs.35 and also unsubscribe the MASTI mall service. If not refund the amount, I will not continue as a aircel customer in future
Aircel Customer Care's response, Aug 17, 2017
Verified Support
Dear Customer (Boopathi n),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Aug 21, 2017
Verified Support
Dear Customer (Boopathi n),

We would like to inform you that the deducted amount (Rs 56) has been refunded to your account and the service has been deactivated.

Warm Regards,
Aircel Social Media Team
My number is [protected], i am using this from last 3 year and suddenly my number isn't working and showing emergency call only
My name is ASHOK KUMAR
I had already linked with aadhar and balance upto 5oRs approx
Please help me in this, I hope you will help
Thanks in advance

Ashok kumar
[protected](another contact no
[protected]@gmail.com)
Aircel Customer Care's response, Feb 17, 2018
Verified Support
Dear Ÿogesh Kashyap,

We regret to inform you that it will take some time to provide better service in that particular area due to the technical issue. So, requesting you to cooperate with us. We sincerely apologize for the inconvenience caused. We are trying to resolve the issue at the earliest.

Warm Regards,
Aircel Social Media Team

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