[Resolved]  Aircel — Sim card deactivated

Address:Gurgaon, Haryana, 411046
Website:Aircel

My sim card numbered[protected] was deactivated due to zero usage, recently when I wanted to use it for some urgent work the sim card was deactivated when I mailed them this issue they asked me to submit my Age proof and Address proof at Aircel store... I have submitted it 3 weeks ago in Aircel store (Talvade road, Chikhli, Pune Branch) ... But the service hasn't resumed yet... Please enquire this matter and reactivate my Sim card ASAP . I need it urgent before September end...
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Oct 24, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2016
Aircel Customer Care's response
Dear Suraj17935,

We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:

Alternate no.:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Sep 23, 2016
Aircel Customer Care's response
Dear Suraj17935,

Our team tried to reach you but were unable. We request you to share your alternate no. and convenient time for better assistance in this regard.

Thanks and Regards

Aircel Social Media Team
Complaint comments 

Comments

My aircel net balance continue but when I called call center they told me your net data finish
So answare me without open net how can it finish my net balance
Please check and aolve my prpblem
Aircel Customer Care's response, Sep 22, 2016
Verified Support
Dear Krittibas,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:

Date & Time of data deduction:

Data deduction:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

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