[Resolved] Aircel — Sim stopped working

akhil.uth

from Mumbai, Maharashtra

Address:

500032

Hi, my sim stopped working since yesterday. (12/12/2016)
Mobile number: [protected]

It has been working fine since last 8 months. Suddenly it disappeared and is not getting detected. I have recharged for 77 just before 2 hours. I have used the number for many official purposes and i get many codes to verify. Please rectify this.

Contact number:[protected]

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Jan 14, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2016

Aircel Customer Care's response Dear Akhil.uth,

We would like to inform you that our network services were down due to the damages caused by cyclone – Vardah. We regret to inform you that the issue is still unresolved and our concerned team is working on the issue. However, we are following it up regularly with the concerned team and the issue is expected to be resolved by today. We will keep you updated with the status of the same.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team