[Resolved] Aircel — Sms pack purchased for 11/- for 15paise/sms, but Rs. 1/- is being deducted | |||
On 14.10.16 I recharged 85/- for Talk time, Rs. 29/- for Rate cutter & Rs. 11/- for sms pack, but I am surprised to see that Rs. 1/- per sms is being deducted from my main balance. Please arrange to rectify it immediately. My number is [protected] and alternate number is [protected]. Still now Re. 1/- is being deducted from my main balance. Either you refund the money or you activate the facility with immediate effect. Please do the needful at the earliest. Was this information helpful? | |||
Nov 21, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Oct 19, 2016 Aircel Customer Care's response Dear sasthi123, We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue: Mode of recharge: Transaction ID: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Oct 21, 2016 Aircel Customer Care's response Dear sasthi123, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Thanks and Regards Aircel Social Media Team | |||
 2 Comments | |||
Comments
6 day I am watingy not responsible your all staff but your staff very bad words but I am waiting date 7/10/2016 to 14/10/2016 morning I am cheating all website but I am waiting for one day next day companies all website your only one day time name jamir hussain mobile no
Aircel Customer Care's response, Oct 20, 2016
Verified Support
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Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
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Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
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Aircel Social Media Team