[Resolved] Aircel — Still number not activated since 4 hrs

konda GOWRIDHAR

from Vijayawada, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500055
Website:	still sim not activated from 4 hrs

I took new sim because my number was lost day before yesterday, Aircel store chintal person promised me that sim Wil activate in 30 mins. But 4 hrs completed but not yet activated, what's the problem why not activated to new still showing with old number activated my number is [protected], my phone lost and me number is very imp and Aircel care person not even lifting my call called for more then 15 times from 30mins.

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May 22, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

Aircel Customer Care's response Dear konda GOWRIDHAR,

We are forwarding your issue to the team. Meanwhile, kindly share the alternate no. so that our team can look into your issue.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Verified Support

Apr 19, 2017

Aircel Customer Care's response Dear Konda GOWRIDHAR,

We have checked your account and found that SIM has been replaced on 18th Apr'17 at 2:40 pm. We request you to restart your mobile and try to use the services.

Warm Regards,
Aircel Social Media Team