[Resolved]  Aircel — Stop the vas service named "dialer tune" and refund my money i.e. rs.(26+5)=31.00/ back to my main account balance.

Address:Kolkata, West Bengal, 700006

Sir, this is to inform you that i have noticed a vas services named "dialer tune" was activated on my number without my permission on 06/05/2016 at 03:24 p. M. And an amount of rupees (26+5)=31.00/ was deducted from my account balance. I would like to inform you that i have not activated this vas service and i do not want to use it. So, my request to you is that, please deactivate this vas service ("dialer tune") from my number and refund my money i. E. Rupees 31.00/ back to my main account balance.
Thank you.
My aircel mobile no - [protected]
User id - dyuti banerjee
Email id - banerjee. [protected]@gmail.com
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Rivu Banerjee,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Rivu Banerjee,

We would like to inform you that Rs. 15/- already posted to your account.

Warm Regards,
Aircel Social Care Team
Dear Customer(Rivu Banerjee),

This is to inform you that Rs. 15/- has already been posted to the your account.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information