[Resolved]  Aircel — Subscription charged unknowingly

Address:Kamrup Metropolitan, Assam, 783347
Website:www.aircel.in

Dear Members, Vishal Basumatary an Aircel user no. [protected] become a looserperson to the Aircel. On[protected] at 05:37 PM suddenly I have received a notification that"Dear Subscriber, you have been charged Rs. 72.0for 21 days subscription of pocket store..." What is this? Is it a funny story or what ? With out my consent You guys deducted Rs. 72.0 from my Aircel account main balance. Its look like you guys are the marionette (controlled fromabove using wires) and we are dolls. However, I want my money back as early as possible and requested to STOP this type of fraudulent activity immediately.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Nijwm,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information