Aircel — Surrender the postpaid number [protected]

Address:

Chennai, Tamil Nadu

Hi my aircel postpaid number [protected]. My mobile most of the time not reacheable. So I decide to surrender aircel post paid connection. When I went the gowrivakkam, chennai aircel shop ask him surrender my sim. They called customer care and give to me tell the reason. So I asked the reason. They replay we gave offer like currently you are in 199 plan. So I will give offer 99 plan. It will come next month bill. So you pay current bill amount 460. We reduce the penalties 210 and pay 250 now. Next month will 99. But Now I received the bill 470. Like Pending pay 210 + current payment 260 = 470. I called aircel customer care and complainant. They reply your number not yet received that offer so you can pay it. Wost service so i want immediately surrender the that post connection and reduce penalty pay. I will pay what I am used amount. Please take action for this same. Thanks you.