Aircel — talk time balance deducted and gprs balance less credited

Address:Churu, Rajasthan

My aircel no. [protected]. balance of rs. 40 has been deducted from my main balance and i rechared a internet balane of rs. 48 in which i got only 200 mb instead of 350 mb. I already talk to cc but he didn't solve my problem. Now i m also unable to call cc bcoz cc is by but from another aircel no. I can easily call them. from this no. I called many times but cc trf my call to gprs deptt, after around 15 mnts call ended by cc. i m a common man, i haven't so much time which i can spend in calling to cc. So pls resolve my prob asap. Pankaj dhanuka [protected], [protected]
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Pankaj,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Hi Pankaj,

As checked you downloaded NDTV pack via wap on 24 & 27-Feb, hence charged Rs 20, your are not eligible for waiver.In Rc 48 you got 200 MB with 48 days validity.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information