[Resolved] Aircel — Talktime deduction | |||||
I recharged a rs146 on aircel app on 21st january and i got 50rs talktime and 1gb 3g data pack .. I used internet and when i checked my balance my talktime was zero but the data pack wasnt deducted.. I called customer care like 12 times and they says they dont have any update about it and i should call them after 6hours.. Even if i call them after a week. Also i emailed them but no replies. I need immidiate refund. My number [protected] .. Was this information helpful? | |||||
Mar 9, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 02, 2017 Aircel Customer Care's response Dear Rveexx, We are forwarding your concern to our team. Meanwhile, please share the Transaction ID for the recharge so that we can look into your issue. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Feb 04, 2017 Aircel Customer Care's response Dear Rveexx, We would like to inform you that amount of Rs.50 has been credited to your account which will reflect within next 24 hours as a goodwill gesture. Thanks and Regards Aircel Social Media Team | |||||
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