[Resolved] Aircel Telecom — outgoing call not activated after complaining 5-10 times | |||
I'M MURALI KRISHNAN FROM VASCO DA GAMA GOA. MY AIRCEL MOBILE NO. IS [protected]. I HAD BARRED MY OUTGOING CALLS ON SATURDAY DUE TO LOSS OF MY MOBILE. I REISSUED MY SIM OF SAME NUMBER.I CALLED UP CUSTOMER CARE ATLEAST 5--10 TIME S N THEY ENSURED OUTGOING WILL BE STARTED BY 4 HOURS ON FRIDAY BY EVENING. LATER ON SATURDAY I MADE CALL AND THEY TOOK UP MY COMPLAINT REF:1-[protected] AND ENSURED OUTGOING BY 4 HOURS LATER AFTER 4 HOURS THEY TOLD BY 24 HOURS THEY ENSUREDF THE UNBARRING. AFTER THAT TODAY ON SUNDAY I RECOMPLAINED AND THEY RE REGISTERED THE COMPLAINT REF NO:1-[protected].AND THEY ENSURED BY AFTERNOON OUTGOING WILL BE UNBARED. IT IS 2000HRS AND MY OUTGOING IS STILL BARRED. EVEN THE CUSTOMER CARE IS NOT READY TO LISTEN TO MY COMPLAINT. THEY ARE REJECTING MY CALL BEFORE LISTENING TO FULL COMPLAINT. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in